Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

VipServ Max+
Carnaby Street, London
Email: Support
(If applicable) Data Protection Officer (DPO): Max+ Limited Email

2. Personal Data We Collect

• Identification data (name, email address, phone number)
• Account details and login credentials
• Payment details (processed securely by third-party payment providers)
• Usage data (pages visited, time spent, clicks, device information, IP address)
• Cookies and tracking data (see Section 5)

3. Lawful Basis for Processing

We process your personal data only when we have a lawful basis under GDPR:

• Consent — when you give us clear permission.
• Contract — when processing is necessary for a contract you have with us.
• Legal obligation — when required by law.
• Legitimate interests — for purposes that are reasonable and do not override your rights.

4. How We Use Your Data

• To provide and maintain our services.
• To manage your account and process payments.
• To communicate with you, including support and updates.
• To improve website performance and user experience.
• To comply with legal requirements and prevent fraud.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our services. You can manage cookies in your browser settings or via our cookie banner.

6. Data Sharing

We only share personal data with:

• Service providers under contract (e.g., hosting, payment processing, analytics).
• Authorities when required by law.
• Third parties with your explicit consent.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We keep personal data only for as long as necessary for the purposes we collected it, or to comply with legal, accounting, or reporting requirements.

9. Your GDPR Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data ("right to be forgotten").
• Restrict processing in certain circumstances.
• Object to processing for legitimate interests or marketing.
• Data portability — request your data in a machine-readable format.
• Withdraw consent at any time (if consent is the legal basis).
• Lodge a complaint with your supervisory authority.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date".

12. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact us at:

Max+ Ltd Formerly VipServ Group Inc
Email: Support
Address: :Carnaby Street, London